“Runtime Error” when clicking any macro button

If clicking the M, L or F button in the ribbon produces a Runtime object error, check to see if ALN Case Profile.dot is installed in the Office STARTUP folder.

A. If ALN Case Profile.dot does appear in the STARTUP folder, rename or remove it and test to see if the errors disappear. If so, you must omit that file from the Startup folder, or reinstall Forms Workflow.

B. If ALN Case Profile.dot does not appear in the STARTUP folder, take a screen shot of – or write down – the exact error message and contact CCC for assistance.